Are the pies shipped frozen?

Yes. All pies are shipped frozen and unbaked to preserve freshness and quality during transit.

Do I need to thaw my pie before baking?

No. For best results, keep your pie frozen until you're ready to bake it.

How long can I keep my pie frozen?

For best quality, we recommend baking your pie within 3 months of receiving it.

How will my pie be packaged?

Each pie is carefully packaged with insulation and cooling materials to help maintain quality during shipment.

Where do you ship?

We currently ship throughout the continental United States.

How are shipping costs calculated?

Shipping rates are calculated during checkout based on your location and the products in your order.

Can I send a pie as a gift?

Yes. Many customers send our pies as gifts for holidays, birthdays, and special occasions.

What if my package is delayed?

While carrier delays are uncommon, we recommend bringing your package inside as soon as possible after delivery. Please contact us if you experience a shipping issue.

Do your pies contain allergens?

Many of our products contain common allergens such as wheat, dairy, eggs, and tree nuts. Please review individual product descriptions for details.

Can I modify or cancel my order?

Please contact us as soon as possible after placing your order. Once an order has been processed for shipment, changes may not be possible.

When should I place holiday orders?

We recommend ordering early during holiday periods to ensure availability and preferred delivery timing.

Still have questions?

We're always happy to help. Drop us a line and we'll get back to you within one business day.

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